Refund Policy

Last updated: August 2025

3-Day Money-Back Guarantee

We stand behind our product with a no-questions-asked 3-day refund policy.

1. Refund Eligibility

You are eligible for a full refund if:

  • You request a refund within 3 days (72 hours) of purchase
  • You purchased the UseStripe guide directly from our website
  • You have not violated our Terms of Service
  • You agree to delete all downloaded materials

No questions asked - if you're not satisfied for any reason, we'll refund your purchase.

2. How to Request a Refund

Step 1: Contact Us

Send an email to: support@usestripe.com

Step 2: Include Required Information

  • Your full name
  • Email address used for purchase
  • Order/transaction ID (if available)
  • Date of purchase
  • Brief reason for refund (optional)

Step 3: Confirmation

We'll respond within 24 hours to confirm your refund request and provide next steps.

3. Refund Process

Timeline

  • Response: Within 24 hours
  • Processing: 1-2 business days
  • Refund arrival: 5-7 business days

Method

  • Refunded to original payment method
  • Same card/account used for purchase
  • Full purchase amount refunded

4. What Happens After Refund

Your Responsibilities

  • Delete all downloaded files from your devices
  • Remove any printed copies of the materials
  • Do not share or distribute the content
  • Unsubscribe from related email sequences (if desired)

Access Termination

Any download links will be deactivated once the refund is processed.

5. Refund Limitations

Time Limit

Refund requests must be made within 3 days of purchase. After this period, all sales are final.

Multiple Purchases

If you've purchased multiple times using different email addresses, each purchase has its own 3-day refund window.

Chargebacks

Please contact us before initiating a chargeback. Chargebacks for purchases within the refund period may result in account restrictions.

6. Partial Refunds

We do not offer partial refunds. Our refund policy covers the full purchase price of the UseStripe guide.

7. Technical Issues

If you experience technical issues with downloading or accessing your purchase:

  • Contact our support team first
  • We'll work to resolve the issue promptly
  • Refunds for technical issues are available within the 3-day window
  • Most technical issues can be resolved without requiring a refund

8. Processing Fees

We absorb all processing fees - you'll receive a full refund of the amount you paid, with no deductions.

9. Refund Confirmation

Once your refund is processed, you'll receive:

  • Email confirmation of the refund
  • Transaction ID for your records
  • Information about when to expect the funds

10. Questions and Support

For questions about our refund policy or to request a refund:

  • Email: support@usestripe.com
  • Subject: "Refund Request" or "Refund Question"
  • Response Time: Within 24 hours
  • Business Hours: Monday-Friday, 9 AM - 5 PM EST

Our Commitment

We're committed to your satisfaction. If our guide doesn't meet your expectations within 3 days, we'll refund your purchase promptly and professionally.