Terms of Service

Last updated: August 2025

1. Acceptance of Terms

By accessing and using UseStripe's website and purchasing our digital guide, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

UseStripe provides:

  • A digital guide on winning Stripe disputes
  • Professional response templates and tools
  • Educational content via email
  • Customer support for purchased products

Our services are provided "as is" and are intended for educational and informational purposes.

3. Digital Product License

License Grant

Upon purchase, you are granted a non-exclusive, non-transferable license to use the UseStripe guide for your personal or business use.

Restrictions

You may NOT:

  • Resell, redistribute, or share the guide
  • Copy, reproduce, or create derivative works
  • Reverse engineer or attempt to extract source materials
  • Use the content to create competing products
  • Share login credentials or download links

4. Payment Terms

  • All purchases are processed through Polar, our secure payment processor
  • Prices are listed in USD and are subject to change
  • Payment is required at the time of purchase
  • Digital products are delivered immediately upon successful payment
  • All sales are final, subject to our refund policy

5. Refund Policy

We offer a 3-day money-back guarantee:

  • Refund requests must be made within 3 days of purchase
  • Contact support@usestripe.com with your order details
  • Refunds are processed within 5-7 business days
  • You must delete all downloaded materials upon refund

See our detailed Refund Policy for complete terms.

6. Disclaimers and Limitations

Educational Purpose

Our guide is for educational purposes only. We do not guarantee specific results or outcomes from using our strategies.

No Legal Advice

The content provided is not legal advice. For complex disputes or legal matters, consult with a qualified attorney.

Results Disclaimer

While our strategies are based on proven methods, individual results may vary. Success depends on various factors including proper implementation and specific circumstances.

7. Limitation of Liability

In no event shall UseStripe be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Lost profits or revenue
  • Business interruption
  • Loss of data
  • Unsuccessful dispute outcomes

Our total liability shall not exceed the amount you paid for our services.

8. User Responsibilities

You agree to:

  • Use our services lawfully and ethically
  • Provide accurate information when required
  • Maintain the confidentiality of your account
  • Not engage in prohibited activities
  • Comply with all applicable laws and regulations

9. Intellectual Property

All content, including text, images, templates, and designs, are the intellectual property of UseStripe and are protected by copyright laws. Unauthorized use is strictly prohibited.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms of Service, contact us:

  • Email: support@usestripe.com
  • Response time: Within 48 hours